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This toolkit contains tools that can help National Red Cross and Red Crescent Societies – as well as other organizations – to assess, design, implement, monitor and evaluate community engagement and accountability activities in support of programmes and operations. The toolkit should be used in conjunction with our CEA Guide.
This guide does not present a new activity, but rather adds value to what we are already doing by offering practical advice and support to improve how we communicate with, engage with and are accountable to people in need. It is written for Red Cross and Red Crescent staff and provides advice and support to build CEA in a more systematic, predictable and evidence-based way within the management cycle.