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This presentation considered what accountability to beneficiaries (AtB) and beneficiary communications (BC) mean and why they are important. What are the links between AtB and BC and the links between gender and diversity and BC? Why should beneficiary communications be gender and diversity-sensitive?
This document looks at points/questions to consider in beneficiary communications and accountability (BCA). It looks how BCA promotes transparency, participation, monitoring and evaluation and complaints and response. Tools discussed in the document are: radio, television, SMS, face to face, print and notice boards, promotional materials such as t-shirts, short films, photographs and sound tracks.