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This document serves as a tool for assessing Beneficiary Communications and Accountability (BCA) in institutions.
This document looks at institutional benchmarks in the conduct of BCA. It covers benchmarks for basic, intermediate, advanced and mature levels.
This presentation considered what accountability to beneficiaries (AtB) and beneficiary communications (BC) mean and why they are important. What are the links between AtB and BC and the links between gender and diversity and BC? Why should beneficiary communications be gender and diversity-sensitive?
This guide gives suggestions on how to address gender and women’s empowerment in climate change and disaster risk reduction (DRR) projects, or projects which have integrated climate change and DRR considerations.
This document looks at points/questions to consider in beneficiary communications and accountability (BCA). It looks how BCA promotes transparency, participation, monitoring and evaluation and complaints and response. Tools discussed in the document are: radio, television, SMS, face to face, print and notice boards, promotional materials such as t-shirts, short films, photographs and sound tracks.