Purpose: This document is aimed to provide learnt lessons and experiences for communication staff and volunteers during their relief and recovery effort in disaster affected communities.

Overview:  The document provide experiences from Philippines Red Cross during their effort to provide relief and recovery assistance to affected communities after the occurrence of Typhoon Bopha since 2012. Main contents include:

• Introduction
• Response of the Philippines Red Cross
• The conduct of communication activities such as maximizing trusted information, delivering reliable information, dialogue with communities, benefits of communication

Usage: Learning from experience

Audience: Communication staff, Volunteers