Beneficiary Communication and Accountability. A Responsibility, Not a Choice: Lessons Learned and Recommendations

Beneficiary Communication and Accountability. A Responsibility, Not a Choice: Lessons Learned and Recommendations

This document outlines lessons learned from recent beneficiary communication and accountability (BCA) programmes in Indonesia, Haiti and Pakistan and provides recommendations and emerging guidelines for volunteers and staff in the International Red Cross and Red Crescent Movement on how to incorporate BCA into emergency response, recovery and development work.

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